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Accession 93-096,  Smithsonian Institution, Visitor Information and Associates' Reception Center, Public Inquiry Mail Service,  Public Inquiry Mail Surveys, 1982-1988

Repository: Smithsonian Institution Archives, Washington, D.C. Contact us at osiaref@si.edu.
Creator: Smithsonian Institution, Visitor Information and Associates' Reception Center, Public Inquiry Mail Service
Title: Public Inquiry Mail Surveys
Dates: 1982-1988
Quantity: 0.75 cu. ft. (1 document box) (1 half document box)
Collection: Accession 93-096
Language of Materials: English
Summary:

These records were generated by four surveys conducted by the Public Inquiry Mail Service of the Visitor Information and Associates Reception Center (VIARC) in July 1982, October 1983, October 1985, and November 1986. Survey forms were sent to offices across the Institution in an attempt to gather information on how public mail inquiries were received and handled around the Smithsonian. The bulk of the records consists of completed and returned survey forms. All the surveys appear to have been tabulated, but the results of only the 1982 and 1985 surveys were summarized in memoranda. The records also contain memoranda regarding the formulation of the surveys in VIARC and memoranda requesting the cooperation of other offices with the projects.

Descriptive Entry

These records were generated by four surveys conducted by the Public Inquiry Mail Service of the Visitor Information and Associates Reception Center in July 1982, October 1983, October 1985, and November 1986. Survey forms were sent to offices across the Institution in an attempt to gather information on how public mail inquiries were received and handled around the Smithsonian.

The bulk of the records consists of completed and returned survey forms. All the surveys appear to have been tabulated, but the results of only the 1982 and 1985 surveys were summarized in memoranda. The records also contain memoranda regarding the formulation of the surveys in VIARC, and requesting the cooperation of other offices with the projects.

This collection is indexed under the following access terms. These are links to collections with related topics, persons or places.

Name

Subject

Physical Characteristics of Materials in the Collection

Preferred Citation

Smithsonian Institution Archives, Accession 93-096, Smithsonian Institution, Visitor Information and Associates' Reception Center, Public Inquiry Mail Service, Public Inquiry Mail Surveys

Container List

Box 1

Survey, 1982 (2 folders)

Box 1 of 2

Survey, 1983 (2 folders)

Box 1 of 2

Box 2

Survey, 1985

Box 2 of 2

Survey of Smithsonian Offices, 1986, 1988

Box 2 of 2

Survey, 1985

Box 2 of 2

Survey, 1986

Box 2 of 2