Jacqueline Austin was a leader at the Smithsonian National Associates Program, which was established in 1970 and provided domestic and international educational and cultural activities for its members. She served as the program’s travel manager between 1977 and 1981 and as its director between 1982 and 1986.
During Austin’s tenure as travel manager, the program grew to serve some 5,500 associates, who joined study tours on six continents. Under her leadership as the program’s director, membership exceeded two million for the first time in 1984.
Prior to her career with the Smithsonian, Austin was the head of the circulation department of the McKeldin Library at the University of Maryland. She also had management experience in the tourism industry with the Cave Research Foundation.
Austin earned a bachelor’s degree from the University of Kentucky and a master’s of library science degree from the University of Maryland.
- Smithsonian National Associate Regional Events Program, Record Unit 557, Smithsonian Institution Archives
- "Mrs. Jacqueline Austin Named Travel Manager," August 1975, Torch