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The Bigger Picture: Visual Archives and the Smithsonian

With Eyes (and Other Data Receptors) Open Wide

by Marvin Heiferman on May 18, 2010

In a storm of reporting, hundreds of articles published online and in print over the past couple of days, have focused attention on a story that touched on issues both photographic and archival. European privacy regulators and advocates have revealed that Google, as it sent out cars with 360 degree cameras mounted on their roofs to make photographic images of urban centers for it’s Google Street View application, was also collecting and archiving bits of private data—picked up by recording devices mounted in the cars—from unencrypted residential wireless networks in the areas being photographed.

Google Street View Car in Bristol, by Byrion Smith, Creative Commons: Attribution 2.0.

While early reports of this problem have focused on the angry reactions Irish, then German, then British authorities and privacy-guardians, the problem turns out to be more widespread than was initially thought. A blog post at PC World suggests that this scooping up of information has been taking place in at least thirty countries.

Google—saying this data collection was inadvertent and the result of a programming error—apologized and said it has not made any use of this information. A post on The Official Google Blog, explains that an experimental piece of software code, developed in 2006 was unintentionally involved, sampling “all categories of publicly broadcast WiFi data.” Google’s armada of camera-equipped Street View cars somehow still had that code included in the software being used. Predictably, Google says, “Maintaining people’s trust is crucial to everything we do, and in this case we fell short.” So now the company is asking for a third party review of the software in issue, and has stopped the Street View cars from collecting WiFi network data entirely.

Google Street View of Chicago, by Sonny SideUp, Creative Commons: Attribution 2.0.

All’s well that ends well? Maybe not. In Germany, as described in a recent New York Times article Google’s collection of data (which might include, for example, lists of websites being viewed by people in the area of the cars, or snippets of their emails) violates privacy law and officials are considering next steps. Early in May, the German Parliament began to discuss a law that would fine Google €50,000 euros, or around $60,000 for each time it failed to remove images of the personal property of a citizen who requested to be exempted from Street View. Stay tuned.

Categories: What Gets Saved
Tags: Web/Tech, Photo History, Ethics
Comments: View 4 comments, or Give us yours!
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Comments (4) – Leave a comment

Pete Brook

Wow! Scanning unsecured networks for private info/web activity is seriously unethical. I cannot believe it was an action that came about through a programming error! As if the sort of surveillance hardware needed for such an operation just happens to be on your big photo-van. In other news, quite simply THE BEST article on the visual/cultural significance of Google's street view was featured on ArtFagCity last summer. http://www.artfagcity.com/2009/08/12/img-mgmt-the-nine-eyes-of-google-st... It includes some astounding images.

Pete Brook May 18, 2010 at 12:44 pm
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David Bennett

I think it is only natural that people would be sensitive about privacy. In this electronic age the likelihood or opportunities for seeing private information is probably higher than at any other time in history. But take a step back and ask what use Google would want to make of snapshots of information it picked up? If there was a dedicated team of people at Google looking at this information for dark purposes (which I do not believe for one moment there is), the fact of its existence would get out into the public domain sooner or later. When it did, Google would be sunk instantly. Would Google risk everything for snippets of information like this? It is just not credible. I think what is more credible is that agencies around the world see an opportunity to knock Google, forgetting the phenomenal benefits that it has brought. It is ironic that your link to the 'hundreds of articles published online and in print' is a link to search results on Google. Not everyone spends hours on the net. Not everyone sees the benefits of Google. It would be a pity if ill-formed opinion were to guide the response to what Google has done.

David Bennett May 19, 2010 at 3:35 am
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Marvin Heiferman

Issues regarding privacy and our access to, or control over information (image or otherwise) that becomes available online are complex. We’ve touched on some of them before when we’ve written about red-light cameras, the publication of mug shots, sexting, etc. You question—What use does Google want to make of the images it collects and uploads?—is a good one. If we take their “do no evil” stance at it’s word, then there’s nothing to worry about. Google consolidates and makes vast amounts of data available to the public. The company’s goals are ambitious. Look at, for example, all the deals Google’s made and the thousands of books they’ve already scanned at libraries around the world. But there, too, concerns have been raised by authors and publishers with regard to their intellectual property rights. Look at the recent uproar over Facebook’s sharing (and monetizing) of users’ personal data with third-party vendors. While I’m amazed by and appreciative of all that’s available to us on the Internet, it’s important to acknowledge and explore some of the questions the new technologies raise as they start entering and impacting upon our everyday lives.

Marvin Heiferman May 19, 2010 at 5:17 pm
  • reply
David Bennett

@Marvin - Yes, keep a weather eye out for problems, but don't let's laude people or institutions or governments who jump, whether out of spite, jealousy, or small-mindedness, on people who are trying to do good.

David Bennett May 23, 2010 at 5:34 pm
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